DRIVHUSET’S INTEGRITY AND COOKIE POLICIES
This privacy policy describes the personal data collected or generated when you use Drivhuset’s online services. It also describes how your personal information is used, shared, protected, the different choices you have regarding your personal information and how you can contact us.
What personal information do we collect and when?
We ask you to provide certain personal information in order to deliver the products or services you desire. For example, when you make a booking / purchase, contact our offices, request contact with us, participate in our events or competitions, conduct online courses or use our website.
This personal information may include yours
Contact information including name, e-mail, personal number and telephone number.
Login and account information, password and unique user ID.
Personal information such as gender selection of local Drivhuset, school and education as well as course history.
When you interact with our website, certain data is automatically collected from your device or browser. More information about these methods is included in the section “Cookies and Pixel tags” in this privacy policy as below. This personal information includes:
Device ID, call activity, network access, storage information and battery information.
Cookies, IP addresses, web addresses, data that identifies your browser and version, and web beacons and tags that are available on your devices.
Why and how do we use your personal information?
To provide the features of the website and services you request.
When you use our website, we use your personal information to offer the requested product or service. If you complete a course, participate in an event or book a meeting with us, we use the contact information you have provided us with to communicate with you about upcoming events, courses, offers, our business or marketing.
To communicate information about our products, services, events and for other marketing purposes.
With your agreement, we will send out marketing and news regarding Drivhuset’s products, services, events and other offers. You can choose to withdraw your consent whenever you want.
We may use information that you provide to us by adapting communications about products and services that may be of interest to you.
To operate, improve and maintain our business, products, and services
We use the personal information you provide us to conduct our business. For example, when you attend an event, counselling session or complete a course, we use this information in our accounting, auditing and other internal functions. We may use personal information about how you use our products and services to improve the user experience and help us diagnose problems with technology and service and administer our website.
To protect our or others’ rights, property, or safety
We may also use personal information about how you use our website to prevent or detect fraud, abuse, illegal use, and violations of our terms of use, as well as to comply with court decisions, government injunctions or applicable law.
For general analysis purposes
We use information about how our visitors use our website and services to understand customer behavior or preferences. For example, we can use information about how visitors to drivhusetonline.se perform the courses to better understand the best ways to organize and develop ourselves.
Other purposes
We may also use your personal information in other ways and then notify this at the relevant time and obtain consent where necessary.
Legal basis
When processing your personal data, we rely on a certain legal basis, depending on how you interact with our website.
We also support our treatment on other legal grounds, such as our legitimate interests as a foundation, to fulfill a legal obligation or to protect your fundamental interests.
Making your personal information available / sharing
Drivhuset shares your personal information
Third-party suppliers that process personal data on behalf of Drivhuset, for example to handle and provide service regarding data, distribute e-mail, analysis, handle brand and product advertising and accounting to financiers. When we use third-party providers, we enter into agreements that require them to implement appropriate technical and organizational measures to protect your personal data.
Other third parties to the extent necessary to: (i) comply with a request for authority, court order or applicable law, (ii) prevent the illegal use of our website or violations of our website and the terms of use and for our policy, (iii) defend ourselves against third party claims and (iv) assist in the fight against fraud or investigation (e.g. trademark infringement search and piracy).
Protection and processing of your personal data
Encryption and security
We use a range of technical and organizational security measures to maintain the security of your personal data.
Storage of your personal data
We retain your personal information for as long as necessary to fulfill the purposes set out in this Privacy Policy (unless a longer storage period is required by applicable law).
Your rights regarding your personal data
You have the right to request:
Access to your personal information
An electronic copy of your personal data (data portability)
Correction of your personal information if it is incomplete or incorrect
Deletion or restriction of your personal data in certain circumstances in accordance with applicable law. These rights are not absolute. If we have received your consent to the processing of your personal data, you have the right to revoke your consent at any time.
If you would like a copy of your personal information or invoke any of your other rights, please contact us using the contact information available in the “Questions and Feedback” section below.
Changes to our privacy policy
Applicable law and our practice change over time. If we decide to update our privacy policy, we will post the changes on our website. If we materially change the way we process your personal data, we will give you prior notice, or if it is legally necessary, request your consent before such changes are made. We encourage you to carefully read our privacy policy and stay informed about our procedures. This privacy policy was last amended on May 10, 2021.
Questions and feedback
We welcome questions, comments, and concerns on our privacy policy and privacy practices.
If you want to provide feedback or if you have questions or comments or want to exercise your rights related to your personal information, contact customer service at boras@drivhuset.se
If you contact us with a complaint about privacy protection, this will be dealt with the aim of solving the problem in an efficient and correct manner.